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Privacy and Confidentiality

Safeguarding Private Information by All Reasonable Means Available

Protecting Your Clients

Clients place their trust in your business or organization when they share sensitive information, and as a business, it is vital to take deliberate measures to safeguard their privacy. Financial, personal, and medical privacy are now considered fundamental rights protected by laws regulating the storage and transmission of private information, including printed copies, digital copies, and verbal communication of information.

Guarding Trade Secrets

Companies also exert the same care into protecting their “trade secrets” or product information that provides the necessary edge in an increasingly competitive global marketplace From manufacturing to medicine, social services to finance, almost every industry is facing increased competition escalating the need to apply all reasonable means available to protect company records.

Providing Privacy at Medical Facilities

A 2005 study at Johns Hopkins University found that hospital noise increased by almost 30 percent, and have continued to climb since then. Besides the obvious decrease in patient satisfaction, such noise levels often indicate that a facility or office has a HIPAA compliance problem, as well.

Maintaining Classified Information

For law enforcement, military, and government officials who literally safeguard the security of our local communities and our nation, managing sensitive or classified information is essential to success in their daily operations. Information is power! If important information falls into the wrong hands, lives could be at stake. These businesses and agencies invest hundreds of thousands of dollars in physical security equipment and systems, yet often overlook the most obvious need for guarding the privacy of conversations.

Eliminating Eavesdropping

Companies go to great lengths to secure the digital transmission and storage of information. And physical files are often kept locked with limited access. Some offices have gone as far as choosing furniture and office layout to provide further privacy and confidentiality. Even with all these changes, the further step of achieving voice privacy in the workplace is no longer just an important consideration—it’s essential.

VoiceArrest Sound Masking SystemIn a 2008 study, the London-based Regus Group found that 59% of American business professionals had eavesdropped on a nearby business conversation. But even more disturbing is that 19% of those surveyed admitted were able to use the information they had overheard.

Today’s environment of collaborative office space and mass communication helps build stronger teamwork, but also allows information to be easily leaked through intentional or unintentional voice eavesdropping. This breach of privacy and confidentiality can undermine even the most sophisticated security systems. Faced with decreasing resources, managers must find cost-effective ways to safeguard sensitive conversations in the workplace.

Contact us today to find out how confidential speech privacy can be achieved in the workplace!